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SMRT Systems
- Software company
- Raleigh, NC
About this business
SMRT provides dry cleaners and laundromats with workflow management for your plant, inventory tracking, assisted and automated barcode assembly, automated customer contact features, dynamic route mapping, employee tracking, and point of sale for retail stores all in one competitive subscription. We provide the most sophisticated automation in our industry, and can work with many different equipment brands. All backed by incredibly fast 24/7 support.
Location details
1017 Main Campus Dr, STE 1600, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google reviews (68)
If you have a route SWTICH TO SMRT NOW Pros: The switch to SMRT has made my life so much easier as a Route Manager. Cons: Sometimes, there support team gets back to me in 20 minutes instead of 5 minutes. Serisouly, they are quick to jump on an issue and resolve the problem. Overall: Words cannot describe how SMRT has made my life so much better. Not my work, MY LIFE.
I love SMRT Pros: I love the route management. I love the ease of texting and emailing. I love all of the email/text/issue history you can access. I love the driver app. It's awesome. There are two features I'd love to see added to the route management side, but overall I am a huge fan. Cons: I have only two complaints. There are two features missing on the route management side that would make my life tremendously easier. And it's difficult to get a simple "this date to that date" KPI sales for a group of customers. It's no... read more
Smrt has the smarts built in Pros: I just have to say, SMRT Systems is an absolute game-changer for dry cleaning businesses. Since we started using their platform, our operations have been running so much more smoothly, and our customers have definitely noticed the difference.Their team is incredibly helpful and knowledgeable, especially Mark, who provided exceptional support during our transition to the platform. The user-friendly interface and real-time tracking features have made our lives so much easier, and we're now ab... read more
Best Drycleaning soft i have ever used Pros: How easy it was to set up and all of its features especially the Marketing . Cons: nothing i like the lot. can not find anything i dont like. Overall: Best business decision i have ever made.
SMRT Dry cleaning Software Pros: Very modern and great looking user friendly interface. SMRT is unmatched in helping me run my highly sophisticated, multiple location business. I have multiple stores, multiple routes, complex billing, multiple discount promotions, many price rate, different brands, many employees, and much more. SMRT handles all these multiple moving parts with ease. Cons: some features I would like are not ready, but most of my needs have been met to run my multi location, highly sophisticated operation wit... read more
SMRT Dry cleaning Software Pros: Very modern and great looking user friendly interface. SMRT is unmatched in helping me run my highly sophisticated, multiple location business. I have multiple stores, multiple routes, complex billing, multiple discount promotions, many price rate, different brands, many employees, and much more. SMRT handles all these multiple moving parts with ease. Cons: some features I would like are not ready, but most of my needs have been met to run my multi location, highly sophisticated operation wit... read more
Cleaners software user Pros: Fully functional, easy to fit into our mode of operation, cloud based, very personal service Cons: Poor cash drawer accounting, credit charges not on daily audit sheets Overall: very little lost (misplaced) items. marketing advise and help, barcode system integration
Review Pros: The automation is what is most beneficial for us. What ultimately made me choose this system was the integrated marketing. Cons: This system does very well for dry clean customers and the wash dry fold customers from my laundromats. However, we also have several large Commercial clients that require a slightly different process. Overall: Overall I have been extremely happy and and the support staff has been great. My one recommendation would be around the onboarding. For the first two weeks during implementation... read more
SMRT Systems Pros: The ability to quick detail an order during drop off and how detailed we can be for each item. Cons: It's not set up for pre-payment businesses. So it makes a few things quite difficult on our end.
Frequently asked questions about SMRT Systems
How is SMRT Systems rated?
SMRT Systems has a 4.9 star rating with 187 reviews.
When is SMRT Systems open?
SMRT Systems is closed now. It will open tomorrow at 9:00 a.m.