This profile has been claimed by the business owner or representative.
SMRT Systems
- Software company
- Raleigh, NC
About this business
SMRT provides dry cleaners and laundromats with workflow management for your plant, inventory tracking, assisted and automated barcode assembly, automated customer contact features, dynamic route mapping, employee tracking, and point of sale for retail stores all in one competitive subscription. We provide the most sophisticated automation in our industry, and can work with many different equipment brands. All backed by incredibly fast 24/7 support.
Location details
1017 Main Campus Dr, STE 1600, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Get SMRT!!! Pros: The software is only as good as the team who's behind it, so far SMRT have some SMRT people behind the scenes. Software it self is easy to deploy operate and understand kinda like plug and play. One of he key things is this guys do a great job working with you understanding your business and tailoring the software according to your business needs and making it more efficient in the same process. Cons: Not much downside to the software, Going in with the understanding SMRT is a young company doing it right h... read more
Helena's Cleaners - Everyday User! Pros: -The best features for us in my opinion are, the driver app and ability to track orders to the second they are delivered, the line of communication it has opened between us, and our customers. -The system is very user friendly and is far superior in the detailing function for our CSRs Cons: -We are missing one feature, however, we understand that the function we need is specific to our business and will need to be created from the ground up, and is no easy task. We have have had const... read more
SMRT review Pros: The developers are always working to make the system work better. It already works great , but if there is something that you would like for it to do you can request it and it will probably get done. I also like that it is so easy to use. New associates can be up to speed in just a few days. Cons: When to internet goes down, you are down. Overall: It's been great! I highly recommend SMRT to anyone in the dry cleaning business to use this product.
User friendly Pros: It's very intuitive.. will make training of new staff much easier and quicker Cons: I really haven't found any negatives so far Overall: Their support during our remote conversion from another POS system was the unbelievably good. [SENSITIVE CONTENT HIDDEN] was absolutely fantastic to work with and I can't imagine a conversion going smoother with no one on site from smrt. Everyone we worked with from start until today has been a pleasure to work with. [SENSITIVE CONTENT HIDDEN] stands out as well as [SENS... read more
Great Team Pros: The support staff have been top notch and personable. Cons: At this time I do not have any. The software is simple to use and has plenty of features we have yet to utilize. Overall: The onsite team was great and the service after they left was very helpful.
Great Software Pros: The customer service portal. Ease of training. Management tools. Cons: None I could think of at this time. I'll let you know. Overall: Efficient and effective
Six Years Running Pros: SMRT brings dry cleaning and delivering a great experience to customers into the 21st century. For decades, our industry was underserved and with SMRT on the scene, we are equipped with the finest software to run a world-class organization. Cons: I thought we needed an app to appeal to the newer generations. Actually, couldn't be further from the truth. SMRT delivers in every aspect. Overall: Incredibly fast and organized support, mixed with an ever updating platform allows us to automate where we did... read more
SMRT it is Pros: SMRT is intuitive like Apple products. It is worlds ahead of the other available products in the market. The most stable and easy to use platform. Highly recommend this company! Cons: Easy integration and user friendly no downside Overall: I can't believe we are running this system for over 4 years. Would be lost without it.
Amazing Pros: the text messaging and routes delivery are Amazing Cons: Credit card processing not having enough options Overall: Amazing company thought they could do more for relaxing billing during Covid with most dry cleaners being off 50 to 80%
Frequently asked questions about SMRT Systems
How is SMRT Systems rated?
SMRT Systems has a 4.9 star rating with 267 reviews.
When is SMRT Systems open?
SMRT Systems is open now. It will close at 5:00 p.m.