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Smartwash - DC

5.0
  • Dry Cleaning
  • BOURBONNAIS, IL

About this business

Consumer ServicesDry Cleaning

Location details

573 WILLIAM R LATHAM SR DR STE D, BOURBONNAIS, IL, 60914, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0226 reviews
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Porchia M.'s profile image
Porchia M. 
a year ago

Both of my designer tshirts were spot and stain free and returned in perfect condition. 

Business response:

Greetings Porchia, Thank you for taking the time to share your wonderful experience with Smartwash! We are thrilled to hear that both of your designer t-shirts were spotless and returned in perfect condition. Delivering impeccable results is our top priority, and we are delighted that we were able to meet your expectations. If you have any further feedback or require our services in the future, please don't hesitate to reach out to us at (815) 940-5040. We are always here to assist you. Thank you once again for your kind ... read more

Kim M.'s profile image
Kim M. 
a year ago

Your price point on dresses is fair, and I appreciate receiving a text when my order is ready for pickup. I also love the fact that this is a small business! I’ll be back 😊 

Business response:

Dear Kim, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our price point on dresses to be fair and that you appreciate our text notifications for pickup. We take pride in being a small business and it means a lot to us that you love that aspect as well. We truly value your support and can't wait to have you back at Smartwash. If you ever have any questions or need any assistance, please don't hesitate to reach out to us at (815) 940-5040. Thank you once ag... read more

Maternity B.'s profile image
Maternity B. 
a year ago

The staff is amazing. Our church needed a funeral pall cleaned right away for the funeral of our beloved Pastor, Fr. Richard, and they were so compassionate and professional. We are so blessed to have this company in our community! Would highly recommend their services. They made sure our pall was beautifully cleaned and ready faster than ever. Thank you! 

Business response:

Dear Maternity, Thank you so much for taking the time to leave us such a kind and heartfelt review. We are truly humbled by your words and honored to have been able to assist you during such a difficult time. At Smartwash, we value every customer and understand the importance of providing compassionate and professional service. It was our privilege to ensure that the funeral pall for Pastor Fr. Richard was beautifully cleaned and ready in a timely manner. It means the world to us to know that we were able to make a positi... read more

Minnie/ Carl B.'s profile image
Minnie/ Carl B. 
a year ago

Great job and service. 

Business response:

Dear Minnie and Carl, Greetings! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Smartwash. Customer satisfaction is our top priority, and we are delighted that our service met your expectations. If there is anything else we can assist you with in the future, or if you have any suggestions for improvement, please feel free to contact us at (815) 940-5040. We value your feedback and are always striving to provide the best service possible. Once again,... read more

John R.'s profile image
John R. 
a year ago

The suit was cleaned and pressed very well. This task was completed two days prior to the original date of pick up. Everyone is very friendly. 

Business response:

Dear John, Greetings! We would like to express our gratitude for leaving such a positive review for Smartwash. We're thrilled to hear that you were impressed with our cleaning and pressing services for your suit. Delivering exceptional results and surpassing our customers' expectations is our top priority. We also appreciate your mention of our friendly staff. Our team strives to provide a welcoming and accommodating environment for all our customers. Thank you again for taking the time to share your feedback. We look fo... read more

Ron A.'s profile image
Ron A. 
a year ago

Excellent service kept me informed on completion and when to pick up 

Business response:

Hello Ron, Greetings! Thank you so much for taking the time to leave such a positive review for Smartwash. We appreciate your feedback and are glad to hear that you had an excellent experience with our services. At Smartwash, we always strive to keep our customers informed throughout the entire process, from the completion of the service to when their items are ready for pickup. It gives us great pleasure to know that we met your expectations in this regard. If you have any more feedback or any other concerns in the futu... read more

Margaret B.'s profile image
Margaret B. 
a year ago

My drapes looked great, was ready very quick service, I will be using them again soon! 

Business response:

Dear Margaret, Warm greetings! Thank you for taking the time to leave us such a positive review. We are delighted to hear that your drapes looked great after our service and that you found our quick turnaround impressive. At Smartwash, customer satisfaction is our top priority, and it brings us immense joy to know that we have met your expectations. We are thrilled to have earned your trust and look forward to serving you again in the near future. Please feel free to reach out to us at (815) 940-5040 whenever you need our... read more

Christine M.'s profile image
Christine M. 
a year ago

So pleased with my comforter and how it came back to me in a nice bag folded! 

Business response:

Greetings Christine, Thank you for taking the time to share your positive experience with Smartwash! We are delighted to hear that you are pleased with the cleaning of your comforter. Our team takes great pride in ensuring the highest quality service and providing our customers with the convenience of a neatly folded item in a nice bag. We truly appreciate your kind words and your trust in our business. If there is anything more we can do to assist you in the future, please do not hesitate to reach out to us at (815) 940-5... read more

Lori P.'s profile image
Lori P. 
a year ago

Everything looks. Ice and crisp. One of the items was a white blazer. It had two spots on it. Both are gone. It looks like a brand new jacket!! 

Business response:

Dear Lori, Thank you so much for taking the time to share your feedback about Smartwash Dry Cleaning & Laundry Center. We are thrilled to hear that you had such a positive experience with us and that your white blazer looks brand new after our service! Your satisfaction is our top priority, and we appreciate your kind words. If you ever need any assistance in the future, please don't hesitate to reach out to us at (815) 940-5040. We are always here to serve you. Thank you again for choosing Smartwash, and we look forward t... read more

Frequently asked questions about Smartwash - DC

How is Smartwash - DC rated?

Smartwash - DC has a 5 star rating with 226 reviews. 

When is Smartwash - DC open?

Smartwash - DC is open now. It will close at 6:00 p.m.