I dropped off attire for a family wedding including the bridal gown which needed to be steamed. Everything was done well and finished ahead of schedule, which I really appreciated!
Business response:
Thank you for your kind review, Mary Jane! We're thrilled to hear that you were pleased with our services and that everything was done well and finished ahead of schedule. At SmartWash we strive to exceed our customer's expectations!! We appreciate your business and hope to serve you again in the future.
Great wonderful
Business response:
Hi, Jason. Your feedback is highly appreciated. Thank you for the review!
Always love being greates by a smiling face. As a regular customer for many years, I love that I can call-in (by first name) to check & they have it waiting for me by the time I get there.
Business response:
Thank you, Scarlett, for your kind words and for being a loyal customer of Smartwash! We're delighted to hear that you always receive a warm welcome and that our team is able to provide you with efficient service. We appreciate your continued support and look forward to serving you for many more years to come.
Love the customer service and quick turnaround.
Business response:
Thank you for your positive feedback, Shelly! We are glad to hear that you loved our customer service and quick turnaround. If you have any further questions or need assistance, please don't hesitate to reach out to us at (815) 940-5040.
My feedback is to call or text when items are done. Automated text communication was great up until it wasn’t.
Business response:
Thank you for your feedback, Cody. Your input is valuable to us, and we hope to serve you better in the future. Can you please provide us with how the automated text system failed? Once your items were completed in our system, you should have received a text. Any details on how the system failed will be helpful in us correcting it for the future.
thank you
Friendly service. Great communication.
Business response:
Thank you for your positive feedback, Mike! We appreciate your kind words about our friendly service and great communication. If you have any further questions or need assistance, please don't hesitate to reach out to us at (815) 940-5040.
My cleaning is always done to perfection! They always treat me like family!
Business response:
Thank you for your kind words, Sandy! We're thrilled to hear that your cleaning is always done to perfection. We strive to treat all our customers like family and provide the best service possible. If you have any questions or concerns, please don't hesitate to reach out to us at (815) 940-5040.
Always prompt and friendly service
D
Business response:
Dear Donald, Thank you for your positive feedback, Donald! We're glad to hear that you've had a great experience with our prompt and friendly service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (815) 940-5040.
Friendly dependable service
Business response:
Hey David, Thank you for your positive feedback, David! We're glad to hear that you found our service friendly and dependable. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (815) 940-5040.
