This profile has been claimed by the business owner or representative.
Ricks Cleaners
- Dry Cleaning
- AUSTIN, TX
About this business
Rick's is a local family-owned business that has been privileged to serve Austin for over 35 years! We offer a great value price of only $4.79 Any Garment Dry Cleaned and $3.49 Laundered Shirts! We've been voted the Best Cleaners in Austin 12 times by the Austin Chronicle! We specialize in providing the best value cleaning in town and have various cleaning options such as dry clean, wet clean, laundry, wash & fold, press only, household cleaning, leather, suede, fur, and wedding gown cleaning/preservation. Eco-Friendly equip... read more
Location details
2612 S LAMAR BLVD UNIT C, AUSTIN, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a new customer and I dropped off 4 shirts on my first visit. Only got back 3 shirts. It has been over 3 weeks and I am still missing my white shirt. I would like my shirt returned or be compensated for a $90 dress shirt. The Rick’s store is on S. Lamar. I would like Rick’s return my shirt or give me a $90 credit.
I took my work uniform to get dry cleaned. The shirts have military style chevrons on the sleeves. I used to be in the military and have OCD when it comes to uniforms and appearance. The shirt came back with the crease offset from center of the chevron. I rejected the shirt and they said they would redo it, I also dropped off a second shirt at the same time I rejected the first. I just went to pick up both, and they both have a crooked crease through the chevron. I rejected them again and called their main customer service ... read more
Service is quick and mostly friendly. I don’t love the smell and I’m not sure how “clean” my garments are actually getting when they’re dry cleaned? I also wish I could leave the hangers at the store.
They didn't even try to get the stain out. They just said they would, and then didn't, which let the stain set in. Shirts came back with food still on it, My black shirts turned gray after two cleanings. I don't know what I'm paying for. Are they just pressing the shirts and sending it back to us? Do not send your expensive clothes here. Or your regular clothes. Actually the worst experience I've ever had with a dry cleaner. Edit: So their response was that stains are hard to get out, which has nothing to do with the fact t... read more
Trying to be honest with this review (days might be slightly off): I brought my suit (jacket & pants) to the S Lamar location Monday the week before I needed it. It was supposed to be ready Wednesday, so I came back Thursday to get it. It wasn't at the store. The employees that helped me said I'd be called when it was ready. No call came, so I called. No sign of where the suit was, but it would certainly be ready when I needed it. Still no call, so I called again. Employee said they'd call the central office and that the cen... read more
Frequently asked questions about Ricks Cleaners
How is Ricks Cleaners rated?
Ricks Cleaners has a 4.6 star rating with 218 reviews.
When is Ricks Cleaners open?
Ricks Cleaners is closed now. It will open at 9:00 a.m.