This profile has been claimed by the business owner or representative.
Helena's Cleaners - Upper Queen Anne
- Dry Cleaning
- Seattle, WA
About this business
Helena's Cleaners is a third-generation, family-owned business. We have garnered 40+ years of expertise in caring for today's finest fashions. From dry-cleaning, to wet-cleaning, alterations and specialty items - we offer the highest level service and quality to every textile that passes through our door. We want you to not only look good but feel good with your experience with us. Give Helena's a try and experience our tradition of excellence for yourself.
Location details
1420 Queen Anne Ave N, Seattle, WA, 98109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I had such great experience with getting my shirt altered at Helena’s.They are the most advance, innovative, tech savvy, secure and clean alteration/cleaner business I’ve been to. It can get pricey, depending on what you’re looking to get done. I paid a reasonable amount for my shirt alteration and the employee that helped me was very accommodating and helpful. He explained everything as it was my 1st time with them. Easy Pick up and Drop off 24hrs! Highly recommend!
A tailor at Helena's listened to my wacky idea for an alteration and produced two garments that exceeded my expectations. I wanted to add hand pockets to the front of a couple of flannel shirts. I went to Helena's with two shirts to be altered and a third one for material. She listened to my idea, suggested a few refinements, and took in the shirts. When I picked up the shirts I was thrilled! The pockets are perfectly placed and expertly sewed on. They're so well done you'd think they were original to the shirts. I am delig... read more
Please stop charging your customers for “no plastic” and for cleaning the pickup/dropoff bag. It can’t possibly add all that much expense to your operations to NOT put a plastic bag on a garment, nor can it cost much to ensure that a garment bag (which is intended for dirty clothes) remains clean enough. You’re nickel and diming your customers and it’s just annoying. I’d go somewhere else if they offered pickup and delivery, but I guess you have the market cornered in that regard.
If I could rate this place -10 stars, I would. This is hands down the worst experience I’ve ever had with any business completely unprofessional, disorganized, and flat-out disrespectful. I brought ONE dress for a simple fix and was told it would take a few days. It’s been three WEEKS, and I’ve driven across town three different times just for them to lie to my face each time. Today, they had the audacity to leave me an empty plastic bag with my name on it. No dress. No explanation. Nothing. Who does that? That’s not just b... read more
I dropped off a tuxedo for dry cleaning and they decided to keep the pants because they wanted to do some sort of repair. When I picked up my tux the pants were missing. Got a notification a day later saying it was ready for pick up. Went back again and pants were missing still. Employees were not very helpful. I ended up having to drive to their warehouse for Tukwila to pick up pants in time for my flight. Also very expensive. $70!!! To clean a Tux. Won’t be coming back
Frequently asked questions about Helena's Cleaners - Upper Queen Anne
How is Helena's Cleaners - Upper Queen Anne rated?
Helena's Cleaners - Upper Queen Anne has a 4.7 star rating with 148 reviews.
When is Helena's Cleaners - Upper Queen Anne open?
Helena's Cleaners - Upper Queen Anne is closed now. It will open tomorrow at 8:00 a.m.