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Helena's Cleaners
- Dry Cleaning
- Normandy Park, WA
About this business
Helena's Cleaners is a third-generation, family-owned business. We have garnered 40+ years of expertise in caring for today's finest fashions. From dry-cleaning, to wet-cleaning, alterations and specialty items - we offer the highest level service and quality to every textile that passes through our door. We want you to not only look good but feel good with your experience with us. Give Helena's a try and experience our tradition of excellence for yourself.
Location details
19901 1st Ave S Suite 401, Normandy Park, WA, 98148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I want to like this place. They do quality work, are convenient and in a nice shopping center. However, I am no longer bringing business there. I picked up my wool dress coat and could not believe that is was $57! to get it cleaned! I thought I heard her wrong. That is insane. They should quote the prices when things are brought in - without the customer having to ask. If that is such a reasonable price, they should have no issue in stating it up front. I would not have agreed to that price. I wrote the manager for ... read more
They hemmed my dress an inch shorter straight across. They did a good job just not sure why that little work cost $70. I also brought my dress in on a velvet hanger in fabric bag. It was returned on a wire hanger wrapped in plastic. I asked for my belongings back and they said their policy is to throw that stuff away. They were able to locate it for me before it was thrown away hours later but I shouldn’t have had to make two trips to get my stuff back and I shouldn’t have had to explicitly state ahead of time that I wanted ... read more
Lady seemed put out. I was excited to try this place out. She then had the nerve to tell me if I wanted my alterations(very minor) sooner than a week their would be a RUSH charge. FU Helenas. Very disappointed in my experience. I left without giving them any of my business or future biz. I don't know how this place has a high rating. Something isn't adding up. Maybe friend's are doing the reviews. 🙄
I dropped off my clothes in the morning and requested same-day cleaning. They assured me that it would be done and that I would receive a notification once it was ready. Of course, no notification ever came. Later in the evening, I tried to reach them 18 minutes after they had closed, but no one answered the phone. I really needed my clothes that day because my man was traveling, and I wanted to have everything ready for him. Unfortunately, I didn’t get my clothes when I needed them. The next day, when I finally got in touc... read more
Exceeded all of my expectations. Took a knitted/weaved dress that had a tear, for repair. I didn’t expect a perfect flawless repair given the nature of the knit/woven pattern. I got that dress back from them completely flawless, I cannot tell where that tear was at all. Oh and it was super affordable. Beautiful, flawless affordable work!!
Frequently asked questions about Helena's Cleaners
How is Helena's Cleaners rated?
Helena's Cleaners has a 4.9 star rating with 345 reviews.
When is Helena's Cleaners open?
Helena's Cleaners is closed now. It will open tomorrow at 7:00 a.m.