This profile has been claimed by the business owner or representative.
D.O. Summers Cleaners
- Dry Cleaning
- Cleveland, OH
About this business
Location details
2550 Detroit Ave., Cleveland, OH, 44113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Alright, firstly the service was quick, 24 hour turn around on 5 shirts for 24 dollars. Not bad at all. But be aware, this is not a dry cleaner, is is a collection site, there is no human interaction, everything is done on their app and with their clothing locker "machine". So if you have something that needs a specific touch, might not be for you. But for "every day" dry cleaning this was wonderful. I will be back and would recommend to a friend.
It was a terrific experience, but I had no idea it was happening or that I was not supposed to get anymore text messages letting me know my order was ready. After five days I called and they told me to just go there and input my cell phone number and I would receive my dry cleaning. It was quick and easy.
They did a terrible cleaning job on two of my feather down comforters. They didn't even smell clean at home. I questioned if they even washed them. I was told during my last drop off that they clean down comforters in a regular washing machine. Yes, they are not dry cleaned! Yet they charge you $70+ dollars. Knowing that,I ended up taking it to a local laundromat (after they cleaned it) and washing it myself in a jumbo washer. For less than $5 dollars. Terrible customer experience!
This is my go-to place for all my dry cleaning needs. What I like best about coming here is the no-contact pick up and delivery of my items. I just drop my bag off in their drop box inside the lobby and they text me when my order is ready with a locker number and access code, which makes it easier to pick up anytime, without any hassle. They always do a good job of dry cleaning my clothes and I get regular communication from them on my items as well as discounts which is a plus. I will continue to come here.
Love this business! I travel for work and I love the option to drop my clothes before 10:30 on Saturday and have them back the same day! Having 24 hours access is so convenient too. My clothes always look great and I’ve never lost any items.
Frequently asked questions about D.O. Summers Cleaners
How is D.O. Summers Cleaners rated?
D.O. Summers Cleaners has a 4 star rating with 30 reviews.
When is D.O. Summers Cleaners open?
D.O. Summers Cleaners is closed now. It will open at 9:00 a.m.